Frequently Asked Questions (FAQ)

Making Appointments

Where do I go to find out about services?


All services at the physical office in Greenville, SC can be located by clicking here: Greenville Services. All virtual services, including health coaching and HRV coaching, can be located by clicking here: Virtual Services.




Can I book online or do I need to call to schedule?


You can certainly book online, which is a fast and efficient way to ensure you get the time and date you want! This is for both Greenville, SC services, as well as virtual services. Click here to book online now!




Do I need to have a referral in order to be seen?


Absolutley not! You may call or book online anytime without the need for referral.




I've booked an appointment...What's next?


After booking an appointment, you will be sent an invite to an online client portal. From here, you will be sent multiple forms, including privacy policies (HIPPA), informed consent, and a basic intake/demographics form. Please sign up for the portal and complete these forms before coming to your first appointment or the first time you are seen in a vitural setting.




Where are you located? Where do I go?


Physical Office: 702 Pettigru Street, Greenville SC 29601 (Inside of the North Main Counseling office building). Please enter into office and wait in the primary waiting area. Dr. Wiles will attend to you at your scheduled time. Virtual Coaching: All appointments will be scheduled via SKYPE. Details will be provided via email after booking.





What to Expect

What do services cost?


For all up-to-date price listings, please click here, both for virtual and Greenville, SC services!




Do you take insurance to cover appointments?


At this time, we are currenlty an out-of-network provider, meaning that we do not accept any insurance plans. However, we will provide you will a detailed reciept to submit to your insurance company with request.




Do you have a cancellation policy?


Upon initiation of services, you will recieve a detailed cancellation policy form for your approval. We have a 24-hour cancellation policy, meaning that you can cancel without penalty, with a minimum of 24 hours notice. Any no-show/missed appointment or cancellation with less than 24 hours notice will result in a charge for the full amount of the session scheduled.




When are payments due?


All payments are due at the time of service.




What type of payment do you accept?


We accept payments in the form of cash and all major credit cards (Visa, Mastercard, AMEX, Discover, etc.), at time of service. We also have online payment options. We DO NOT accept checks or any form of wire transfer.





Costs | Insurance | Payment

What do services cost?


For all up-to-date price listings, please click here, both for virtual and Greenville, SC services!




Do you take insurance to cover appointments?


At this time, we are currenlty an out-of-network provider, meaning that we do not accept any insurance plans. However, we will provide you will a detailed reciept to submit to your insurance company with request.




Do you have a cancellation policy?


Upon initiation of services, you will recieve a detailed cancellation policy form for your approval. We have a 24-hour cancellation policy, meaning that you can cancel without penalty, with a minimum of 24 hours notice. Any no-show/missed appointment or cancellation with less than 24 hours notice will result in a charge for the full amount of the session scheduled.




When are payments due?


All payments are due at the time of service.




What type of payment do you accept?


We accept payments in the form of cash and all major credit cards (Visa, Mastercard, AMEX, Discover, etc.), at time of service. We also have online payment options. We DO NOT accept checks or any form of wire transfer.





Dr. Wiles' Credentials

Dr. Jay T. Wiles, BCB, BCB-HRV
Clinical Health Psychologist
Nutritional Psychology Consultant
Board Certified in Biofeedback (BCIA-BCB)
Board Certified in HRV Biofeedback (BCIA-BCB-HRV)
Licensed Psychologist in South Carolina
Doctor of Clinical Psychology-Regent University
(Specialty: Health Psychology)
Master of Arts in Clinical Psychology-Regent University
Master of Arts in Counseling-Columbia International University
Bachelor of Arts in Psychology-North Greenville University
BCIA_BoardCertifiedInBiofeedback_Black (

Dr. Wiles has been featured on the following podcasts:

bgf-logo.png
LLVLC-sq.jpg
MindHackers_Radio-3.png
KHMD-sq-1400.jpg
245759.jpg
1294386-1550244692265-06fe2be6593b2.jpeg